PNSBEACH Refund Policy

General Refund Conditions

At PNSBEACH, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we are here to help. Our refund policy is simple and straightforward.

Eligibility for Refunds

To be eligible for a refund, please ensure that:

• Your product is unused and in the same condition that you received it.
• The item is in its original packaging.
• You have the receipt or proof of purchase.
• The request for a refund is made within 30 days of purchase.

Non-Refundable Items

Certain items are non-refundable. These include:

• Gift cards
• Downloaded software products
• Some personal and health care items

Process for Returning Items

To return a product, please follow these steps:

1. Contact our customer service team at [email protected] to initiate the return process.
2. Package the item securely and include the original receipt or proof of purchase.
3. Ship the item to our returns address, which will be provided by our customer service team.

Refunds

Once we receive your return, we will inspect the item and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.